SHIPPING POLICY

At Aequa & Co. our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world.

Where we ship to:

We ship to the following countries! Kindly note that we do not ship to PO Boxes, APO or FPO addresses at this time.

The Americas 
Canada, United States of America, Mexico

Oceania
Australia

Europe
Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, United Kingdom

Asia
China, Hong Kong China, Indonesia, Japan, Malaysia, Macao, Philippines, Singapore, South Korea, Taiwan, Thailand

Middle East
Qatar, Saudi Arabia, United Arab Emirates

Timeframe for Order Delivery: 

You will receive an order confirmation once you place an order, and an order shipment confirmation once the order has shipped.

All pieces are made to order. Please allow up to 20 days for their creation. 

Please see below for the estimated shipping time. 

If shipping to HK or the US, we provide express shipping for free on orders over $300. If shipping to any of the countries below, excluding HK and the US, we provide standard shipping for free on orders over $300.

 

Shipping to United States & Hong Kong:

Shipping Method

Shipping Time

Cost

Express Shipping for orders over US$300

1-3 business days

Free

Standard Shipping for orders under US$300 2-14 business days $25 USD

 

Shipping to all other countries mentioned above, excluding United States & Hong Kong:

Shipping Method

Shipping Time

Cost

Standard Shipping for orders over US$300

2-14 business days

Free

Standard Shipping for orders under US$300

2-14 business days

$25 USD

 

Duties and Taxes:

There may be duties and taxes incurred on your shipment that you will be responsible for. Please note that Aequa & Co. does not have any control over these fees and we cannot advise as to what the costs will be, as they vary by country. For more information, please contact your local customs office. Keep in mind that we’re not able to reimburse you for duties and taxes paid upon delivery.

Tracking an Order:

Aequa & Co. will send you an email with a tracking number when your order is dispatched. You can use this number to track on the courier’s website.